DALI Privacy and Cookie policy

DALI, and the website dalimonitoring.com, is offered by Vigotec nv and Fluves nv (hereafter: Vigotec and Fluves). Whenever this website is visited, personal data of the user will be collected and processed by Vigotec and Fluves. Vigotec and Fluves have a clear and precise policy for the protection of these personal data, in accordance with the applicable legal provisions in this matter.

Personal data

The following personal details of the user may be processed during the visit of the website:

  • Contact and identification details of the user (name, address, date of birth, e-mail address, etc.);
  • Other data, e.g a possible application from the user;
  • The IP address of the user;
  • Any other information that the user voluntarily communicated to Vigotec and Fluves (for example, in the context of surveys and / or registrations on the website);
  • The whole of information about the pages that the user has consulted on the website.

Purposes of the processing

These personal data can be used for the following purposes:

  • improve the content of the website;
  • inform the user about changes to the website;
  • contact the user for marketing and publicity purposes;
  • if the user provides personal details in the context of an application, to handle and follow up this application;
  • statistical research related to the use of the website.

Transfer of Personal data

Vigotec and Fluves may share the personal data of the user with subsidiaries or affiliates that offer products or services that may interest the user. Vigotec and Fluves may also communicate the personal data of the user to both private and public legal entities that are in direct contact with Vigotec and Fluves, and this in order to achieve the aforementioned purposes.

Right of access, rectification, abolition and opposition

In accordance with Belgian law on the protection of privacy, the user has the right to access, modify, rectify and delete his personal data. The user also has the right to oppose the processing of his data free of charge. Please contact info@dalimonitoring.com for this.

Cookies

Cookies are used on this website (this is a file sent by our server and stored on the hard disk of the user’s computer.) A cookie stores the track of the visited website and contains information about this visit. Our cookies serve primarily to carry out or facilitate the transmission of a communication via an electronic communication network or to provide a service of the information society specifically requested by the user of the website. Cookies must facilitate the visit of the website by the user and improve the dialogue. The user can refuse the installation of cookies on his computer by setting up his browser in this way. This refusal may, however, prevent access to certain services of the website.

Security measures and confidentiality

Vigotec and Fluves have taken appropriate security measures against the loss, misuse or destruction of the information received on this website.

Commission for the protection of privacy

The user can obtain additional information about the applicable privacy legislation from the Commission for the Protection of Privacy, Wetstraat 35, 1000 Brussels.

Hubspot

On this website we use HubSpot for different purposes. HubSpot is a software company from the USA with a branch office in Belgium. Contact: HubSpot, Notarisstraat 1, B - 9000 Ghent, Belgium, Telephone: +32 932 00398.Hubspot is an integrated software solution that we use to cover different aspects of our online marketing. This includes, among others: Email marketing, social media publishing & reporting, reporting, contact management (e.g., user segmentation & CRM), landing pages and contact forms.

Our registration service enables visitors to our website to find out more about our company, to download contents and to provide their contact information, together with further demographic information. This information, together with the contents of our website are stored on the servers of our software partner HubSpot. We can use it to make contact with visitors to our website and to determine which of our company’s services are interesting for them. All information collected by us is subject to this data privacy policy. We use all information collected exclusively for optimizing our marketing measures.

More information about the Privacy Policy of Hubspot can be found here.

More information about Hubspot regarding the EU-Data Protection Regulations can be found here.

More Information about HubSpots Cookies can be found here and here.

As part of the optimization of our marketing activities, Hubspot may collect and process the following data:

  • Geographical position
  • Browser type
  • Navigation information
  • Reference URL
  • Performance data
  • Information about how often the application is used
  • Mobile apps data
  • HubSpot subscription service credentials
  • Files that are displayed on site
  • Domain names
  • Viewed pages
  • Aggregated use
  • Version of the operating system
  • Internet service provider
  • IP address
  • Device identification
  • Duration of the visit
  • Where the application was downloaded from
  • Operating system
  • Events that occur within the application
  • Access times
  • Clickstream data
  • Device model and version

We also use HubSpot’s contact forms. The legal basis of the processing is your consent according to Art. 6 (1)(a) GDPR. If you do not want Hubspot to collect and process the aforementioned data, you can refuse your consent or withdraw it at any time with effect for the future.The data will be stored for as long as it is necessary for the purpose of the procession. The data will be deleted as soon as it is no longer needed for the processing purposes.Data may be transferred to the USA as part of processing by Hubspot. The security of the transmission is ensured by so-called standard contractual clauses, which guarantee that the processing of personal data is subject to a security level that corresponds to that of the GDPR. If the standard contractual clauses are not sufficient to establish an adequate level of security, Art. 49 (1)(a) GDPR can serve as a legal basis.